Troubleshooting & FAQ
Fix common issues and get answers fast.
5 articles
My bot isn't answering calls
Step-by-step fixes for when HAB isn't picking up the phone — from a paused bot to a number that isn't connected.
Leads aren't syncing to my CRM
Why new leads might not be reaching Salesforce, HubSpot, ServiceTitan, and others — and how to get the sync working again.
Appointments aren't showing on my calendar
Fixes for when HAB books an appointment but it doesn't appear on your Google or Outlook calendar.
Frequently asked questions
Quick answers to the most common questions about how HAB works, what it can do, and how to get the most from it.
Contacting HAB support
How to reach the HAB team for help — by phone, by booking a demo, or with the details that get your issue solved fastest.