Understanding your plan and pricing

Your plan determines what HAB can do and how much usage is included. Here's how to understand what you're paying for.

Open the Billing page

Open Billing from the left sidebar.
The Billing heading appears at the top, with the subtitle Manage your subscription and usage.
Your current plan, usage stats, and available upgrades are all on this one page.

Your plan at a glance

Three stat cards sit across the top of Billing:

Current Plan — the tier you're on (for example, HAB Voice & Chat) and whether it's active.
Current Charge — what you're paying this billing period and the date range it covers.
Days Remaining — how long until your plan renews, with the exact renewal date shown below.

These cards give you a quick read on your subscription status before you scroll to compare other plans.

Compare and upgrade plans

Below the stats, plan cards appear side by side. Each card shows:

The plan name and price (or Custom for tailored tiers).
A features list — voice minutes, chat conversations, CRM and calendar integrations, lead qualification, and more.
An Upgrade button (or Manage Subscription on your current plan).

Use the Monthly / Annual toggle above the cards to switch billing frequency and see how pricing changes.

The Billing page — stat cards at the top, a Monthly/Annual toggle, and plan cards with prices, features, and Upgrade buttons.

What plans typically include

Plans are usually built around how much your AI receptionist works for you, such as:

AI voice minutes — how many minutes of phone calls HAB can handle.
Chat conversations — website chats your bot answers.
Integrations — CRM and calendar connections (native CRM vs. premium CRMs and field-service tools).
Team members and bots — how many people and agents you can run.

Higher tiers raise these limits and unlock more advanced integrations. Typical options include a chat-only plan and a chat & voice plan that adds phone coverage.

Watch your usage

The Billing (or Dashboard) view shows your usage against your plan's limits — calls, chats, and voice minutes — so you can see how much headroom you have before your renewal date. Progress bars on each usage card make it easy to spot when you're getting close to a cap.

Tip: If you're regularly close to a limit — especially call/chat volume or minutes — upgrading often costs less than the jobs you'd miss if HAB hit a cap during a busy week.

Invoices and renewal dates

Your renewal date appears in the Days Remaining stat card. For a full history of past charges, scroll to Invoice History at the bottom of Billing.

Invoice history — view past invoices by ID, date, amount, and status, or download a PDF.

Each row lists the invoice ID, date, amount, status, and a download action. If you haven't been charged yet, you'll see a message that no invoices are on file.

Note: Specific plan names, prices, and included limits are shown live in your Billing section, since they can change. Always check there for the current details, or contact sales for help choosing a plan.

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